Dugout Sports Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Customer Service4.2
- Price & Quality4.5
- Return Policy4.0
- Good Value4.7
Recent Customer Reviews (12)
Anne Schreiber
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Johanne Clausen
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Zakiyat Vedzizhev
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Mary Gram
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Jennifer Giles
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Abraham Wilson
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Zezig Ryzaev
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Jane Moriarty
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Carl Kristensen
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Mozella Cole
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Dugout Sports Pricing
Baseball/Softball Gloves
$25 - $499
Individual Memberships
$50 - $95/month
Team Memberships
starting around $2000 annually
Dugout Sports Pros & Cons
Pros
1
Exceptional customer service with knowledgeable, friendly staff who go above and beyond, including quick glove repairs and personalized assistance.
2
Locally owned store with a strong community reputation and long-term customer loyalty.
3
Wide selection of high-quality baseball and softball equipment, including bats, gloves, uniforms, and training tools.
4
Competitive pricing and commitment to standing behind their products.
5
Streamlined ordering process with efforts to minimize turnaround time for team orders and custom gear.
6
Expertise in baseball/softball equipment that helps players and coaches achieve success.
CONS
1
No BBB accreditation, which might concern some customers about formal trust standards.
2
Limited information on online shopping experience or shipping policies, as emphasis is on the physical store.
3
No significant negative reviews or complaints found, but some reviews are from local sources which may limit broader perspective.
Dugout Sports Features and Benefits
Features
Extensive inventory
Wide selection of baseball and softball equipment including bats, gloves, catching gear, apparel, training tools, equipment bags, and apparel for all ages and sizes, plus retail hats for local high schools.
Exceptional customer service
Knowledgeable, friendly staff dedicated to helping customers find the right gear and providing expert advice on equipment selection to meet needs and budgets.
In-store services
Live steamer to break in gloves and on-site glove repair with quick turnaround, offering personalized and high-quality service not typically found at big-box stores.
Team sales and uniform supply
Services for local leagues, high schools, colleges, travel teams, and corporate groups, including in-house screen printing and embroidery for uniforms and corporate apparel.
Locally owned and community-focused
Fosters a welcoming atmosphere where customers feel at home and supported, with commitment to fast turnaround times and competitive pricing.
Expertise in softball and baseball equipment
Staff with deep knowledge of the sports and equipment, helping players and coaches achieve high levels of success.